Privacy Policy

Privacy Policy

Introduction

We are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with Quebec's privacy laws, the Autorité des Marchés Financiers (AMF) regulations, and the Financial Services Regulatory Authority of Ontario (FSRA) requirements.

Information Collection

We collect personal information that is necessary to carry out our mission and perform our duties, including:

  • Personal Identification Information: Name, address, email, phone number, etc.
  • Financial Information: Payment details for transactions.
  • Usage Data: Information about how you interact with our website.

Use of Information

The personal information we collect is used for:

  • Providing Services: To deliver the services you request.
  • Communication: To send you updates, newsletters, and promotional offers.
  • Improvement: To improve our services and user experience.

Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party service providers who assist us in providing services.
  • Legal Requirements: To comply with legal obligations or respond to lawful requests from public authorities.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Access and Correction

You have the right to access and correct your personal information. If you wish to exercise this right, please contact us at: 102A-222 rue de Woodstock, St Lambert QC J4P3R3 .

Data Breach Notification

In the event of a data breach that poses a risk of serious harm to individuals, we will notify the affected individuals and the Commission d'accès à l'information du Québec (CAI) as required by law.

Training and Awareness

We provide training and awareness programs for our staff to ensure they handle personal information responsibly and in compliance with our privacy policy.

Complaints

If you have any concerns about the protection of your personal information, you can file a complaint with the CAI or contact us directly.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any significant changes and encourage you to review the policy periodically.

Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at 102A-222 rue de Woodstock, St Lambert QC J4P3R3.